Upon booking the unit, you will receive a booking form detailing your information and the unit specifications. After the full down payment and registration fees are paid, the Sales and Purchase Agreement (SPA) will be issued by RZR Real Estate Development for your signature. This agreement will then be submitted to the Dubai Land Department to issue the Initial Sale Contract (Oqood). Once the project is completed, a title deed will be issued.
Yes, the prevailing laws allow the addition or removal of a joint owner from the SPA. To do so, please email info@rzr.group with your request. Our team will then guide you through the necessary documentation and the process required to amend the agreement.e.
If you lose your SPA, contact the Customer Relations Management Department at RZR Real Estate Development. They will advise you on the steps to take, which may include providing an indemnity letter explaining the circumstances of the loss. Upon verification and payment of an administrative fee of AED 5250, a new original SPA will be issued.
External modifications to the property or unit are not allowed. However, minor internal changes may be permitted after the unit is fully constructed and handed over, subject to approval by RZR Real Estate Development and relevant government authorities. Administrative fees may apply for obtaining a No Objection Certificate (NOC).
As the project nears completion, you will receive a completion notice from RZR Real Estate Development. This notice will detail the handover date and any outstanding payments. Upon payment completion, you will receive the necessary documents and instructions for the handover. Any unresolved defects will be addressed during the defect liability period.
– Keys to the unit
– A list of important phone numbers
– Car parking remote
– Access cards or biometric access (if applicable)
– Car security sticker (if applicable)
– Owner’s manual
Once you book a unit, our customer care team will assist you with the necessary documents for registration. RZR Real Estate Development will liaise with the DLD and handle the registration process on your behalf.
If you default on a payment, RZR Real Estate Development will issue a 30-day notice. If the payment is not made within this period, we reserve the right to take necessary actions in accordance with the applicable laws.
You can update your communication details by sending an email from your registered email address to info@rzr.group or by visiting our office. You will be asked to sign a customer information amendment form.